Last updated: 15th April 2026

Corner House Bees respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website or purchase our products.

1. Who We Are
   Corner House Bees is a small artisan business producing and selling handmade bee-inspired products. For the purposes of data protection law, Corner House Bees is the “data controller” of your personal data. Contact details: Karen Stephenson Email: hello@cornerhousebees.co.uk
2. What Information We Collect
   We may collect and process the following information:
   Information You Provide Directly
   • Name
   • Billing and delivery address
   • Email address
   • Telephone number
   • Order details
   • Messages submitted through contact forms

    

   Payment Information
   Payments are processed securely through third-party payment providers. We do not store your full payment card details.
   
   

   Website Usage Data
   When you visit our website, we may automatically collect:

   • IP address
   • Browser type and version
   • Pages visited
   • Time and date of visit
   • Referring website

   This information is collected through cookies and analytics tools.

3. How We Use Your Information
   We use your personal data to:
   • Process and fulfil orders
   • Deliver products to you
   • Respond to enquiries
   • Send order confirmations and updates
   • Manage refunds or returns
   • Comply with legal obligations (e.g. accounting and tax records)

   If you subscribe to our newsletter (where applicable), we will use your email address to send updates, offers or news about Corner House Bees. You may unsubscribe at any time.

4. Lawful Basis for Processing
   Under UK GDPR, we rely on the following lawful bases:
   • Contract – to process and deliver your orders
   • Legal obligation – to comply with tax and accounting requirements
   • Legitimate interests – to operate and improve our website and services
   • Consent – for marketing communications (where applicable)
5. Sharing Your Information
   We only share your data where necessary, including with:
   • Payment providers
   • Delivery companies and postal services
   • Website hosting providers
   • Accountants or professional advisers (where required)

   We do not sell or trade your personal information.

6. Data Retention
   We retain personal data only for as long as necessary, including:
   • Order records retained for up to 6 years for tax and accounting purposes
   • Marketing data retained until you withdraw consent
7. Your Rights
   Under UK data protection law, you have the right to:
   • Access the personal data we hold about you
   • Request correction of inaccurate information
   • Request deletion of your data (where legally permissible)
   • Object to or restrict processing
   • Withdraw consent at any time (for marketing)

   To exercise these rights, please contact us using the details above.
   You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

8. Cookies
   Our website may use cookies to:
   • Enable essential website functionality
   • Improve website performance
   • Analyse visitor behaviour

   You can adjust your browser settings to refuse cookies if you prefer.

9. Data Security
   We take reasonable technical and organisational measures to protect your personal data from unauthorised access, misuse, loss or disclosure.
10. Changes to This Policy
    We may update this Privacy Policy from time to time. The most current version will always be available on our website.

Last updated: 15th April 2026

1. What Are Cookies
   Cookies are small text files placed on your device when you visit a website. They help the website function properly and provide information to the website owner about how visitors use the site.
2. How We Use Cookies
   Corner House Bees uses cookies to:
   • Enable essential website functionality (e.g. shopping basket and checkout)
   • Remember your preferences
   • Analyse website traffic and improve performance
   • Support secure payments
   We do not use cookies to sell your personal data.
3. Types of Cookies We May Use
   • Essential Cookies - These are necessary for the website to function and cannot be switched off.
   • Analytics Cookies - These help us understand how visitors use our website (e.g. pages viewed, time spent on site).
   • Marketing Cookies (if applicable) - Used only if you consent to receive marketing or where social media integrations are active.
4. Managing Cookies
   You can control or delete cookies through your browser settings. Please note that disabling essential cookies may affect how the website functions. When you first visit our website, you will be asked to accept or manage cookie preferences.